Scheduling Coordinator – Customer Service & Operations Support
Part-Time | Overnight Shift | In-Office | KRE Security, LLC
Location: 16600 Pottsville Pike, Hamburg, PA 19526
Schedule: Friday & Saturday | 10:00 PM – 6:00 AM
KRE Security, LLC is seeking a dependable, organized, and customer-focused Scheduling Coordinator to join our overnight operations team in Hamburg, PA.
This position is ideal for someone who works well independently, stays calm under pressure, and thrives in a fast-paced environment. The overnight Scheduling Coordinator plays a critical role in supporting field operations, coordinating staffing coverage, and serving as a key point of contact for employees and supervisors during overnight hours.
If you are detail-oriented, professional, and enjoy problem-solving while keeping operations running smoothly, we encourage you to apply.
What You’ll Do
- Communicate professionally with employees, supervisors, and management throughout the overnight shift
- Create, manage, and adjust employee schedules across multiple client locations
- Respond quickly and effectively to call-offs, shift changes, and urgent staffing needs
- Coordinate coverage for open shifts and last-minute scheduling changes
- Handle incoming phone calls, emails, and scheduling updates with professionalism and accuracy
- Support employees with scheduling questions and conflict resolution
- Maintain accurate scheduling records using company systems and databases
- Use Microsoft 365, Outlook, and Google Workspace to manage daily operations and communication
- Work closely with management and Recruiting to support operational staffing needs
- Handle sensitive employee information with professionalism and confidentiality
What We’re Looking For
- Strong communication and customer service skills
- Professional, dependable, and solution-oriented attitude
- Ability to multitask and stay organized in a fast-moving environment
- Comfortable handling multiple calls, emails, and scheduling adjustments during overnight hours
- Strong attention to detail and time management skills
- Ability to remain calm and professional under pressure
- Dependable attendance and strong work ethic
- Ability to work independently while also supporting a team environment
- Experience in scheduling, dispatching, customer service, administrative support, call center operations, hospitality, or workforce coordination preferred
- Proficiency with Microsoft 365, Outlook, and Google applications
- Ability to work on-site in our Hamburg, PA office
Compensation & Benefits
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Starting Pay: $20.00 per hour
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Pay Increases: Raises at 6 months and 1 year, plus a 3% annual increase thereafter
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Paid Time Off: 1 week of PTO after a 60-day probationary period
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Benefits Available: Medical, dental, and vision coverage after probationary period
- Consistent overnight weekend schedule with opportunities for long-term growth
Why Join KRE Security?
At KRE Security, LLC, our Scheduling Coordinators are a vital part of our operations team. We value professionalism, teamwork, communication, and creating a supportive workplace where employees are respected and set up for success.
This role is a great fit for someone who enjoys staying busy, solving problems, supporting employees, and being part of a team where your work makes a direct impact every shift.
Apply today and grow your career with KRE Security, LLC.
