Scheduling Coordinator – Customer Service & Operations Support
Full-Time | Second Shift | In-Office | KRE Security, LLC
Location: 16600 Pottsville Pike, Hamburg, PA 19526
Schedule: Full-Time | Second Shift | 40 Hours per Week
Starting Pay: $20.00 per hour
KRE Security, LLC is seeking a friendly, organized, and customer-focused Scheduling Coordinator to join our administrative team in Hamburg, PA.
This full-time, second-shift position is ideal for someone who enjoys helping people, solving problems, and keeping operations running smoothly in a fast-paced environment. You will support employees, supervisors, and management by coordinating schedules, responding to staffing needs, and ensuring our client locations remain properly covered.
We provide hands-on training and ongoing support to help you succeed and grow within the company.
What You’ll Do
- Communicate professionally with employees, supervisors, clients, and management
- Create, manage, and adjust employee schedules across multiple client locations
- Handle phone calls, emails, and scheduling updates accurately and promptly
- Respond to call-offs, shift changes, and urgent staffing needs
- Coordinate coverage for open shifts
- Resolve scheduling conflicts using a professional and customer-focused approach
- Maintain accurate and detailed scheduling records
- Monitor second-shift operations and communicate important updates to management
- Use Microsoft 365, Outlook, and Google Workspace
- Work closely with management and Recruiting to address current and upcoming staffing needs
- Handle confidential employee and company information professionally
- Provide clear documentation and passover information for the next shift
What We’re Looking For
- Excellent customer service and communication skills
- Friendly, professional, and solution-oriented attitude
- Strong organizational, multitasking, and time-management skills
- Close attention to detail and accuracy
- Ability to remain calm and make sound decisions when priorities change
- Dependable, punctual, and team-oriented
- Proficiency with Microsoft 365, Outlook, and Google Workspace
- Ability to work on-site at our Hamburg, PA office
- Experience in customer service, administrative support, scheduling, dispatching, hospitality, recruiting, call center operations, or workforce coordination is preferred
- Willingness to learn—we provide training and ongoing support
Compensation & Benefits
- Starting pay of $20.00 per hour
- Raises at six months and one year, followed by a 3% annual increase
- One week of PTO after successfully completing a 60-day probationary period
- Medical, dental, and vision benefits after the probationary period
- Consistent full-time, second-shift schedule
- Hands-on training and continued management support
- Long-term career advancement opportunities
Why Join KRE Security?
Our Scheduling Coordinators play a vital role in supporting our employees, clients, and daily operations. We value teamwork, professionalism, accountability, and clear communication. We are committed to creating a workplace where employees feel supported, respected, and encouraged to grow.
If you’re dependable, enjoy helping people, and thrive while solving problems in a fast-paced team environment, we’d love to hear from you.
Apply today and grow your career with KRE Security, LLC!
